Support Topics

What exactly do you do?

  • We provide custom broadcast graphics solutions. If you’re a sports fan, you’ve probably already seen our work as many major networks use our products for the “clock and score” and ticker tape graphics you see during live events.

  • We also provide custom software applications.

I am an existing client and need help with your solutions, what do I do?

  • If you need help with an existing TV Graphics solution, you can call our help desk at (281) 397-9100 M-F 9am-6pm CST. If it is an emergency outside of business hours, you can call the after hours help desk at (979) 285-7836. You can also email support@tv-graphics.com. If you are doing a live broadcast, please have the name of the network and market available.

I am looking to add graphics to my broadcast. Can you help?

  • We sure can! We offer turn-key character generators, fixed installation sports & news tickers, and much more. Go ahead and contact us and we’ll get started on a solution that is completely customized for your production.

How much do your solutions cost?

  • Every client is different so please contact us for a quote. Our flexible software platform allows us to scale for nearly any size production, so we will work around your budget to get you the best solution possible.

Do you sell or lease your hardware products?

  • In general, we lease the hardware that is used with our software to ensure the compatibility and performance requirements are met. If you have specific hardware requirements, please contact us for more information.

What broadcast, video, and image formats do you support?

  • We currently support the following broadcast formats: SD (NTSC/PAL), HD up to 60 fps (720p, 1080i, 1080p), 4K up to 60 fps

  • We currently support the following video formats: mov, mp4, avi

  • We currently support the following image formats: png, psd, tif, tga, jpg, bmp, ai